Intake Coordinator

Location: Orange, CA

Department: Riverside Hospice

Type: Full Time

Min. Experience: Experienced

Hospice Intake Coordinator

Looking for a rewarding opportunity in Hospice care? Come and join a great team. Companion Hospice located in Orange, CA is growing and needs to add to our hospice admissions team. Companion is a well-established, high quality healthcare organization servicing Southern California and Arizona. Our patients come first.

 

GENERAL DUTIES:

Assures that admission staff explains and counsels potential patients and family members by:

Consistently responding in a timely manner to all patients referred for an evaluation.

 

Fills the role of hospice and palliative care expert and community resource with regard to:

  • Admission criteria.
  • Reimbursement sources.
  • Discharge planning and placement.
  • Other associated topics associated with the care of the chronic and/or terminally ill.

 

Increases referrals by:

  • Consistently identifies new referral sources with director.
  • Tracking admission staff marketing activities.
  • Participating in marketing meetings.
  • Consistently maintains contact with admissions personnel and is aware of any issues impacting patient care or our services.
  • Consistently provides excellent customer service by facilitating communication between referral sources, patients, facilities, physicians and the team.
  • Participating in larger marketing projects.

 

 

 

Complies will all policies and procedures related to the Corporate Compliance Program.

 

 

QUALIFICATIONS:

 

  • At least two years of medical experience within the last five years.
  • Knowledge of hospice or palliative care requirements including Medicare, Medicaid, and private insurance guidelines.
  • Good communication skills.
  • Ability to assess and respond to the needs of physicians, discharge planners, patients and family members.
  • Ability to make meaningful observations and write comprehensive accurate reports.

 

Benefits

We offer a wonderful working environment, competitive salary, medical, dental, vision and life insurance, vacation, sick, and 401K.

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